Services range from licensed software packages for efficient hardship fund, utility assistance and weatherization program administration, to custom software designed to meet all your needs.

Dollar Energy Fund’s software solutions will not tax your internal Information Technology staff. We manage all upgrades and maintenance so your programs always have the advantage of a cutting edge quality system.

iPartner

iPartner^® is a custom web-based tool for hardship fund administration. This software combines elements of tracking and information management systems to connect users, track application processes and provide statistical reports … all based on real-time information.

What will iPartner do for you?

• Improve program communications between all stakeholders – company, clients and partners.
• Reduce internal staff program management needs.
• Increase accuracy of data entry.
• Ensure compliance with program guidelines.
• Decrease application processing time to prevent disconnection of service.
• Provide access to real-time reporting and statistics.
• Reduce overall program costs by creating efficiencies.

Product demonstrations are available. Contact us to learn how we can help you apply technology to create efficiencies in your low-income programs.

OSCAR

The Online System for Customer Assistance Records (OSCAR) is a web-based software tool designed to create efficiencies in the administration of low-income utility assistance programs. 

OSCAR was designed to automate workflow, increase ease of communication and create efficiencies for low-income water and utility payment programs.

OSCAR’s home page uses a digital dashboard to communicate assignments, appointments, participation levels and more.

The web-based application utilizes standard validation and verification procedures to ensure the ease of information collection and data accuracy.

What will OSCAR do for you?

• Increase the ease of communication and collaboration between program stakeholders.
• Automate program workflow to eliminate redundant processes and increase program efficiencies through the deletion of several application steps.
• Decrease application intake time.
• Schedule application intake appointments and provide automated reminders.
• Provide up-to-the-second statistics and custom reporting.
• Import data from existing systems (batch or per applicant method).
• Track applications and referrals.

Predictive Dialer Hosting

Dollar Energy Fund can administer and host your next outbound calling campaign. Our efforts resulted in a $500,000 benefit for one customer. What can we do for you?

Your organization can have access to PBX system, auto-dialers, IVR and other state-of-the art technology right from your desktop without the expense of hardware. 

Dollar Energy Fund can help you utilize remote access phone services so your business can   easily conduct an outbound calling campaign.  We can provide bulk discounts on long-distance.

With our service, you will only pay for what you need.